Privacy Policy

Last updated: October 13, 2025

This Privacy Policy describes how Amy Pollock Boutique (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from amypollock.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version on the Site and revise the “Last updated” date accordingly.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect depends on how you interact with us.

In addition to the specific uses outlined below, we may use your information to:


  • Communicate with you

  • Provide and improve our Services

  • Comply with legal obligations

  • Enforce our terms

  • Protect our business, customers, and rights

What Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be associated with you.

Information You Provide Directly

This may include:


  • Contact details (name, address, phone number, email)

  • Order information (billing address, shipping address, payment confirmation)

  • Account information (username, password, security details)

  • Customer support messages or inquiries

Some features may require specific information. Choosing not to provide it may limit your access to certain Services.

Information Collected Automatically

We may automatically collect information about your interaction with our Site (“Usage Data”) using cookies, pixels, and similar technologies.

This may include:


  • Device and browser information

  • IP address

  • Network connection

  • Pages viewed and interaction data

Information from Third Parties

We may receive information from trusted third parties, including:


  • Shopify (our e-commerce platform provider)

  • Payment processors (who securely process payment details such as credit/debit card information and billing address)

  • Marketing and analytics partners

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your information to:


  • Process payments

  • Fulfill orders

  • Arrange shipping

  • Manage returns and exchanges

  • Provide account-related notifications

Marketing and Advertising

We may send promotional emails or advertisements related to our products. You can unsubscribe at any time.

Security and Fraud Prevention

We monitor and investigate suspicious or fraudulent activity to protect our customers and business.

Customer Support & Improvements

We use your information to respond to inquiries and improve our Services.

Cookies

Like many websites, we use cookies to operate and improve our Site.

For information about Shopify-related cookies, please refer to Shopify’s documentation.

We also recognize the Global Privacy Control (GPC) signal where applicable.

How We Disclose Personal Information

We may disclose your personal information:


  • To service providers (payment processors, IT services, shipping partners)

  • To marketing partners (where legally permitted)

  • When required by law

  • To protect our rights or comply with legal obligations

  • In connection with a business transaction

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Data

Our Services are not intended for children under 16, and we do not knowingly collect personal data from minors.

Security & Data Retention

We implement reasonable safeguards to protect your information. However, no system is completely secure.

We retain personal information only as long as necessary for legal, operational, and contractual purposes.

Your Rights

Depending on your location, you may have rights such as:


  • Access to your data

  • Correction or deletion

  • Data portability

  • Restriction of processing

  • Withdrawal of consent

  • Managing marketing preferences

To exercise your rights, please contact us.

International Users

Your information may be transferred and processed outside your country of residence, including under recognized data transfer mechanisms such as Standard Contractual Clauses where required.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: info@amypollock.com

Website: amypollock.com